Privacy Policy
Last Updated: November 17, 2025
At Crest & Standard, we respect your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or purchase our custom apparel products.
What Information We Collect
Information You Give Us
When you place an order or create an account, we collect:
- Contact Information: Name, email address, phone number
- Shipping Information: Mailing address for delivery
- Billing Information: Payment details (processed securely through our payment processor)
- Design Information: Logo files, artwork, and project details you share with us
- Account Information: Username and password if you create an account
Information We Collect Automatically
When you visit our site, we automatically collect device and browser information, IP address, pages you visit, and how you interact with our site through cookies and similar tracking technologies.
How We Use Your Information
We use your information to:
- Process Your Orders: Fulfill orders, create mockups, arrange shipping, and handle returns
- Communicate With You: Send order updates, respond to questions, and provide customer support
- Improve Our Services: Analyze how customers use our site to make it better
- Send Marketing: Email you about promotions and new products (you can unsubscribe anytime)
- Prevent Fraud: Detect and prevent fraudulent transactions and protect our business
We don't sell your personal information. We only share it with trusted service providers who help us run our business, like Shopify, payment processors, and shipping carriers.
How We Share Your Information
We don't sell your personal information. We only share it with:
- Service Providers: Companies that help us run our business (Shopify, payment processors, shipping carriers, email marketing services, analytics providers)
- Legal Requirements: When required by law or to protect our legal rights
All service providers are required to keep your information secure and use it only for the purposes we specify.
Cookies
Like most websites, we use cookies to remember your preferences, understand how you use our site, and show you relevant content. You can control cookies through your browser settings, but this may affect how our site works for you.
Your Rights
You have the right to:
- Access Your Data: Request a copy of the personal information we have about you
- Correct Your Data: Update inaccurate information in your account
- Delete Your Data: Request that we delete your personal information
- Opt Out of Marketing: Unsubscribe from promotional emails anytime
- Opt Out of Cookies: Manage cookie preferences in your browser
California Residents
If you're in California, you have additional rights under the CCPA, including the right to know what information we collect and how we use it. We don't sell personal information.
Data Security
We use industry-standard security measures to protect your information, including SSL encryption for data transmission and secure servers. However, no online transmission is 100% secure, so we can't guarantee absolute security.
Children's Privacy
Our services are not intended for anyone under 13 years old. We don't knowingly collect information from children. If you believe we've collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll post the updated policy on this page and update the "Last Updated" date. For significant changes, we'll notify you by email or through a notice on our website.
Contact Us
If you have questions about this Privacy Policy or how we handle your information:
Email: info@crestandstandard.com
This policy applies only to information collected within the United States.